Several users of iCloud on Windows are experiencing some rather annoying bugs. Their synced videos may get corrupted.
Several users have come to the forums of the Macrumors site to express serious concerns about transferring their videos from an iPhone to the Windows version of iCloud. Indeed, transferring some videos from iPhone 14 Pro Max to computer seems to corrupt the file, when it shows not only photos from strangers’ iCloud accounts.
Apple’s data synchronization service seems to be having problems with Windows. User sleeping_ghost shared his recent experiences on the Macrumors forum. This explains that iCloud for Windows tends to corrupt videos filmed from an iPhone 14 Pro Max, with HDR and HEVC activated when the transfer is in progress. The videos thus transferred to Windows only display a black screen with flashing tapes, but keep the soundtrack.
He adds that on rare occasions, photos from iCloud accounts of complete strangers are embedded in the video. The user was able to replicate this bug using the Microsoft Store iCloud app on three different PCs, two running Windows 11 Pro and one running Windows 10 Pro. An insect ? A massive security breach? Be that as it may, the user shares his discomfort with these issues.
Others have been affected
sleeping_ghost is not the only one affected by these problems. Others have responded to his message on the forum and stated that they also have this type of problem. Some report problems with an iPhone 13 Pro. Many people also see photos of strangers appearing on the corrupted videos. “I saw pictures of other people, families I’ve never seen in my life, football games and random pictures. »
User sleeping_ghost contacted Apple’s security team to escalate the bug. The latter allegedly replied by saying that she did not consider this bug a security issue. Please note that this issue currently only appears to affect the iCloud Windows app and not the service on Mac or other Apple devices. Enough to ask questions about the overall service, which is now natively available on Windows in the Photos application.